Spacious and comfortable King Room was perfect for a one-night stay. The included breakfast exceeded expectations, especially given the limited staffing on Christmas Eve, offering a nice variety. However, the bathroom cleanliness was lacking, with traces of toothpaste and makeup remaining. The hotel's location provided easy access and ample parking, making it convenient for travelers.

The breakfast was delicious, especially with the early-morning variety. Plus, shoutout to the friendly staff who served it up with a smile!

Now, about the hot water situation—what's the deal with being on the third floor with no hot water for days? It was a trek just to shower, and I could've used some help moving my stuff since I'm disabled. Bit of a letdown!

It was just a good pick for an overnight stopping in Marlborough with good price-value balance. The real breakfast buffet was surprisingly satisfying, and Debi Webb's warmth made it even better. Check if the restaurant is open before planning your meals.

This place suits me perfectly, offering free wi-fi, parking, and a fitness center. The staff were amazing, providing currency exchange tips on my first visit. I’ll return for a romantic escape soon!

Finding the entrance was a chore due to poor signage, and the layout of the hotel is a bit maze-like. The bar and pool were closed during my stay, which was a letdown, as I had hoped to unwind in both areas. There's also a noticeable need for maintenance. the pool area felt outdated, and I noticed inconsistent temperature control in the rooms, making it hard to stay comfortable at night. Breakfast didn't impress either, with limited options and some items lacking freshness.

Good amenities and friendly staff, but the hot water was a big issue.

The pool was dirty and uninviting.

great breakfast but cleanliness concerns

The breakfast options exceeded my expectations with a good variety and quality. The hostess who attended to us was warm and accommodating during breakfast, making the experience enjoyable.

There were cleanliness concerns in my room.

Had a great time with my friends! We visited the New England Sports Center and Apex Entertainment Center, both fun spots. The breakfast was excellent—lots of options, and the staff was super friendly. A shoutout to Sandy for her amazing service at breakfast! The rooms were clean, comfortable, and perfect for our stay.

However, I did notice that the bathroom drain was clogged during our stay, which was a bit of a nuisance.

our stay at best western was nice! the room was clean and a decent size. we loved the indoor pool and fitness center, which were great for the kids. the highlight was definitely debi, who was super accommodating and made us feel at home.

the breakfast could use some improvement.

efficient service with delightful staff

we had a fantastic experience at best western, especially thanks to april's attentive service during our stay. the free wi-fi made staying connected hassle-free!